Mobile Ordering Solution for Restaurants with Salesforce Commerce Cloud
Hassle-free mobile dine-in ordering and payment
The pandemic has accelerated the move to mobile ordering and contactless payment.
As protective measures continue to be implemented across the world, QR codes have become the new way to access menus, order food, and even make payments through mobile devices.
Over the last year, some restaurants adopted mobile ordering solutions that filled an immediate need but were neither scalable nor bi-directional – requiring restaurants to duplicate and maintain their menus in systems outside of their POS.
Deliver future-ready dine-in ordering and payment experiences
The Mobile Online Ordering Restaurant Accelerator is Visionet’s collaboration with Mad Mobile and Salesforce to develop a world-class eCommerce solution that’s tightly integrated with legacy restaurant POS systems to automate and truly operationalize dine-in ordering and payment.
How it works
Access restaurant menu
Guest scans the QR code to view the full restaurant menu with real-time pricing and item availability.
Assign table number
Server/runner receives the guest’s order on the Mad Mobile app on their tablet and assigns the table number accordingly.
Open check created
The guest’s order is sent to the POS and other integrated restaurant systems. Items can be added to the open check with complete synchronization between the guest’s ordering interface, server, and POS. Server/runner can initiate voids or refunds from the tablet interface.
Payment and check closure
The guest pays on their device. The server/runner is notified of the payment and the check is closed at the POS.
Visionet Mobile Restaurant Accelerator vs. Others
Others
Mobile Ordering App
- Requires custom partner app
- No solution for servers/runners
Menu Integration
- Must manually duplicate menu and logic on the server
- The menu is batch updated periodically
Item Availability
- Not available
Open Ticket
- No – must create a new order in case of any modifications to it
Voids & Refunds
- Have to be done manually on the POS and server-side
Multi-Mobile Order
- Not available
Performance
- Relies on an external internet connection
Visionet’s Salesforce Restaurant Accelerator
Mobile Ordering App
- Offers Commerce Cloud mobile ordering solution fully integrated with Mad Mobile’s Marvel tablet app for servers/runners
Menu Integration
- Unique POS Adapter enables real-time integration with the legacy POS
- Automates full menu, pricing, promos, combos, and more
Item Availability
- Yes – provides real-time menu item availability
Open Ticket
- Yes – items can be added to order or modified at any time by the guest or server/runner
Voids & Refunds
- Fully automated
Multi-Mobile Order
- Orders can be placed from multiple devices at the same table
Performance
- Runs in-store and on the cloud for optimal performance
Embrace the future of dine-in mobile ordering and payments
Our Visionet & Salesforce Restaurant Accelerator is a packaged offering to help enterprise and mid-market restaurants enable seamless mobile dine-in ordering and payment for guests.
Fully integrated
Enable hassle-free mobile dine-in ordering and payments for your guests with seamless integration between the guest’s ordering app and your legacy POS – powered by Salesforce Commerce Cloud
Menu integration
All the menu, pricing, promos, and item availability information flows and synchronizes automatically in real time from the guest to the runner and POS – without the need to manually duplicate pricing logic
Consistent UI
Enhance the end-to-end usability with a consistent interface from the server/runner’s tablet app to the POS
Open ticket
Guest or server can add items to an existing order, eliminating the need to create a manual order in case additional items have been added to it
Hassle-free payment
Take contactless payments to the next level by allowing the guests to pay from their device
Connected
Take advantage of comprehensive connectivity of the solution with business-critical restaurant technology like KDS, printers, PEDs, and more
Elevate your dine-in experience in just 6 weeks
Our starter kit offers a fully packaged solution that empowers your restaurant business to effortlessly meet the evolving demands of your patrons through your existing POS. Here’s what’s included:
Go live in just
6
Weeks Salesforce Licenses
- B2C Commerce Plus
- 1-year contract
Mad Mobile Licenses
- Marvel platform
- Up to 10 stores or 100 devices
- 1-year contract
Bundled with Visionet SI
- Site setup, branding, launch
- Data loading, configuration, testing
- 2 months of managed services
Have a question?
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